SECURITY

Your leads, your data, your relationships — protected

Segmiq holds the most valuable thing a service business owns: its pipeline. We treat it that way — with scoped access, a full audit trail, official channels, and data you can take with you at any time.

Least-privilege access

Three scoped portals. Everyone sees only what their role needs.

Full audit trail

Every action on a lead is recorded — permanently and traceably.

Encrypted in transit

All traffic moves over TLS, on managed, reputable infrastructure.

No lock-in

Export your data whenever you want. It's yours, not ours.

Access is scoped, sign-in is controlled

A salesperson can't see another client's pipeline. A client manager can't reach into the agency's books. Access follows the role, and authentication is handled the same way across every portal.

Role-based portals

Agency admin, client manager, and salesperson each get a separate, scoped view.

Managed authentication

Sign-in runs through NextAuth, with a secure forgot-password flow on every portal.

Expiring magic links

Lead-assignment links expire, and reps can request a safe renewal when they do.

Built on infrastructure you can trust

We don't roll our own database or storage. Segmiq runs on managed, well-established providers, so your data sits behind the same protections used by thousands of production businesses.

Managed PostgreSQL

Lead and account data lives in a managed Postgres database with row-level controls.

Private file storage

Documents and portfolio assets are stored privately and served over secure links.

Traceable activity

The lead timeline gives you a clear record of who did what, and when.

Messaging through official channels only

Some tools cut corners with unofficial WhatsApp gateways that get numbers banned. Segmiq doesn't. Every message goes through approved, sanctioned channels — protecting your business number and your sender reputation.

Official Meta WhatsApp Cloud API

All templates are approved under the Segmiq brand, with a Twilio fallback for reliability.

Authenticated email

Invites and notifications are sent through a reputable transactional email provider.

No grey routes

We never use unofficial gateways — your number stays clean and compliant.

Your data stays yours

A platform that holds your pipeline hostage isn't a partner. Segmiq is built around the opposite idea: the relationship belongs to your business, and you can take it with you.

  • Meta-compatible CSV export of any audience segment
  • Handover summaries keep knowledge in the business, not the rep's phone
  • Full lead history retained for every contact
EXPORT PREVIEW
segment: high_intent_unconverted
rows: 1,248
format: meta_csv
fields: name, phone, source, score, last_contact
status: ready to download
Export segment

Found something? Tell us.

If you believe you've found a security issue, we want to hear from you. Reach our team directly and we'll respond quickly.

security@segmiq.com

Security questions before you switch?

Bring them to the demo. We'll walk through exactly how your pipeline is stored, accessed, and protected.